In the US, the Hispanic population is huge but yet as a profession, we haven’t all given it the attention it deserves.  While the death care industry often focussed on the baby-boomer generation, the Hispanic population is headed for a boom,...

Unless you’ve been living under a rock the last 2 years, you’ve likely heard of the EU’s General Data Protection Regulation (GDPR) act that came into play on May 25, 2018.  That’s right, it’s been one whole year since this law took effect! Now...

Is it:

First - your stubborn protection of the way you always did it, going to long lengths to contain change because you’re comfortable with your habits, rituals and processes?

Or second - the mistakes you make in trying to make your work...

In 2019, in-home selling should be included in your cemetery sales strategy and here’s why.  

Many cemeteries have done this for years, but now many other large corporate organizations are now moving back to this direct sales strategy, favoring...

When you think of laying someone to rest, what are the first things you think about? Most likely it's burial or cremation that spring to mind as they’re the traditional methods we are used to, right? Recently though, alternative options for...

We were delighted to be back once again at the annual ICCM Learning Convention and Exhibition last week. The fantastic line up of speakers and exhibitors provided members with a breadth of knowledge and experience to engage with and draw from.

In a recent webinar, we covered cemetery marketing and the full recording is available here, but if you’re pushed for time, here’s a small extract!

In our webinar last month, ‘Cemetery Marketing 101’ we touched on the progressive trend of exploring alternative uses for your cemetery grounds and growing engagement within the community. In the early nineteenth century, before the rise of...

Change of many sorts is happening, its happening at a quicker rate than ever, its ubiquitous.

This is the backdrop to why cemeteries must build teams that are fit for the future, it’s the changing landscape of society that forms the environment...

Your cost conscious monologue might tell you that the foam used in the entry level shoe isn’t that different from the expensive pair. Or that the marginally slimmer shoe from what the sales consultant recommends, won’t negatively impact your...